Help & Support
If you have a question about one of our products we strongly recommend that you first visit our online support forum. Often you will be able to find the answer to your questions within minutes. Otherwise feel free to post your questions and chat with other users.
Frequently Asked Questions
We have put together a list of the questions most often asked. Before contacting support please check if your question is already answered in the FAQ.Lost your serial number?
If you have lost your serial number for one of our products you can quickly retrieve it from the After-Purchase Service page. You can also have previous invoices or order confirmations resent to you in a snap.Contacting Support
If you have a problem that you do not wish to disclose in the public forum feel free to contact support directly.If we are online you may use iChat or AOL Instant Messenger to chat directly with us. You can check our online status in the side bar to the right.
Alternatively you may send us an email at support@infinite-loop.dk with your inquiry. Please note that we attempt to answer your question as soon as time permits, but there may be situations were we can not get back to you right away.
